Jobber is hiring a
Customer Development Representative

Summary

Jobber is seeking a Customer Development Representative for their Success department. This role involves making first impressions, optimizing efficiency, and identifying potential customers for training. The company offers benefits such as extended health benefits, retirement savings plan matching, stock options, dedicated Talent Development function, support for breaks, parental leave top-ups, and a unique opportunity to impact a growing industry.

Requirements

• Previous customer service experience
• Ability to be a self-starter
• Drive and tenacity
• Ability to collaborate
• Ability to adapt and pivot
• Strong and confident communicator

Responsibilities

• Book calls with Product Coaches for new Jobber customers and identify existing customers who might be interested in training
• Complete a high volume of daily interactions to reach the maximum number of customers possible and increase the effectiveness and efficiency of calls
• Connect with potential customers through various inputs like phone, chats, email
• Work with Onboarding Specialists to provide the best customer experience and exposure to the Jobber product for our customers
• Communicate with multiple departments to ensure feedback is communicated around initiatives, products, and campaigns
• Track key information for follow-up and analytics and ensure accuracy of information being shared
• Continuously work on your skills through continuous feedback from other team members and leaders
• Work with Setup Leadership and Senior Customer Development Representatives to brainstorm, plan, and execute experiments that trial new ways of reaching customers and communicating the value of onboarding at Jobber

Benefits

• Extended health benefits package with fully paid premiums for both body and mind
• Retirement savings plan matching
• Stock options
• Dedicated Talent Development function
• Support for all your breaks: vacation, rest and recharge, birthday off, health days, parental leave top-ups
• Opportunity to build, grow, and leave an impact on a growing industry