Fuse Energy is hiring a
Customer Operations Intern, Internship - United Kingdom
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Summary
Fuse is seeking an Operations Intern to join their London team in the renewable energy sector. This 6-month paid internship offers valuable experience in a fast-moving environment, with the role involving managing customer accounts, responding to queries, and improving customer satisfaction.
Requirements
- Possess excellent verbal and written communication skills
- Strong collaborating skills and the ability to work well in a team environment
- A flexible and adaptable approach
- Great attention to detail
- Strong sense of initiative and the ability to work independently
- Comfortable with working across various software applications
Responsibilities
- Responding and escalating customer queries and issues in a timely manner
- Updating and managing customer accounts
- Acting as a middle point of contact between our customers and our operations, engineering, product teams
- Work with the team on improving customer satisfaction
- Performing data entry and analysis for tracking purposes
Preferred Qualifications
Programming and SQL experience is a plus, but not necessary
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