WindshieldHUB.com is hiring a
Customer Retention Specialist in Philippines

Summary

WindshieldHUB is a leading on-demand services company expanding its team with a remote Customer Service Representative. The role involves client retention, account coverage, and identifying red alert accounts. Required skills include excellent communication, strong sales abilities, and a great team player attitude. WindshieldHUB offers competitive salary, growth opportunities, and a supportive work environment.

Requirements

• Excellent communication in both written and verbal
• Great with building and maintaining client relationships
• Very strong sales & negotiation skills
• Ability to work well in a high energy team and fast-pacing environment
• Well organized & structured working style
• Great Team Player

Responsibilities

• Client retention by renewing clients
• 100% coverage of all expired and expiring accounts that is part of the monthly target
• Having close coordination with Account Management team and understanding the historical performance of the account during the subscription
• Identifying red alert accounts and advises Head of Account Management

Benefits

• Competitive salary and performance incentives
• Opportunities for growth and advancement