SAVii is hiring a
Customer Support Specialist in Philippines

Summary

SAVii is a remote-first organization that revolutionizes employee wellness in emerging markets through 360° salary linked financial wellness services. The company values people-centricity, individuality, and excellence, and is committed to equality and diversity. The position requires a college graduate or someone with 2 years of experience in a customer service industry, ability to shift schedules, knowledge of MS Office, good communication skills in English and Tagalog, and strong analytical and problem-solving abilities. The employee will provide end-to-end issue resolution, comply with orders and instructions, keep confidential information secure, and perform other administrative or non-administrative duties.

Requirements

• College graduate
• Under-graduate (2yrs working experience in any Customer Service related industry)
• Amenable to shifting schedules
• Knowledge about MS Office (PowerPoint, Excel, Word)
• Good verbal/written communication in English and Tagalog
• Good analytical and problem solving skills

Responsibilities

• Provides End-to-end approach for issue resolution
• Resolve inquiries by having a solution oriented thinking and critical decision making
• Abide by and perform to the best of your abilities all functions, duties, and responsibilities to be assigned by the Employer in due course
• Comply with the orders and instructions given from time to time by the Employer through its authorized representatives
• Perform any other administrative or non-administrative duties assigned by any representative of the Employer from time to time either through direct written order or by oral assignment