Shift4 is hiring a
Customer Implementation Specialist in United States

Logo of Shift4
Customer Implementation Specialist
🏢 Shift4
💵 ~$60k-$70k
📍United States
📅 Posted on Jul 4, 2024

Summary

The job is for an Underwriter at Shift4, a company redefining commerce by simplifying complex payments ecosystems. The role involves conducting due diligence on applications, managing the hold queue, staying current with sponsoring bank requirements, assessing application packages to recommend approval or decline, and reviewing merchant applications with risk management.

Requirements

  • Experience with Microsoft Office Suite, Google Suite
  • Strict attention to detail is a must
  • Experience in analyzing financial statements and processing history
  • Excellent listening, written, and verbal communication skills
  • Self-starter and must be able to handle multiple tasks in a fast-paced environment

Responsibilities

  • Conduct due diligence reviews of applications, ensuring accuracy and completeness
  • Validate documents provided with new applications using online publications and resources
  • Manage your hold queue and request docs when necessary
  • Stay current with sponsoring bank requirements and risk trends
  • Review incoming merchant applications in accordance with Internal Compliance and Underwriting Policies
  • Assess application package and ultimately recommend approval or decline
  • Daily review of incoming merchant applications including the following: ensuring packages contain all required documents, KYC, business history review, business type and billing model risk evaluation, reviewing third party underwriting tools
  • Review and analyze credit and financial reports, financial statements, balance sheets, tax returns, etc
  • Prepare written summary past of analysis of applicant information in accordance with the department procedures
  • Apply appropriate underwriting criteria to applications in accordance with published credit policy to ensure financial exposure is appropriately mitigated
  • Utilize skills in problem identification, analysis, and resolution using available resources to accomplish duties
  • Review merchant applications to make sure all the necessary information is present both on paperwork and website
  • Review applications with risk management and make applicable recommendations for approval or denial
  • Assist in the completion of weekly and monthly reports
  • Ensure all work in queue is completed daily
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