Remote Customer Service Representative

Summary

The job is for a customer service representative at LQ Digital, a performance marketing agency. The employee will make and take calls to qualify customers for transfer to sales representatives. The ideal candidate should have strong communication skills, a positive attitude, and previous call center or customer service experience is preferred.

Requirements

• Strong communication skills
• Experience working with computers
• A quiet work space that is free from noise or distractions
• Must live in Texas

Responsibilities

• Make and take customer phone calls
• Successfully use scripts to guide conversations
• Record information on the consumer conversation using LQ systems
• Work with different clients and campaigns
• Provide quality customer experiences

Preferred Qualifications

• Previous call center or customer service experience a plus
• Military sensitivity a plus

Benefits

• Flexible work schedule
• Paid Time Off
• Medical, Dental, and Vision coverage
• Medical/Dependent flexible spending account (FSA)
• Health Savings Account (HSA)
• 401k
• Short Term Disability
• Life Insurance
• Accident Insurance
• Critical Illness Insurance