Customer Service Representative

Summary

Join ManpowerGroup Greece and work as a German Speaking Customer Care Representative for a world-leading bike manufacturer! This remote or hybrid role based in Greece offers a competitive remuneration package and opportunities for international career growth. You will manage inbound customer communications, ensuring accurate and efficient service while meeting targets. The position requires fluency in German and English, proven customer support experience, and the ability to thrive in a fast-paced environment. Benefits include a 100% work-from-home option, an indefinite contract, private health insurance with dental care, and an international mobility program.

Requirements

• A C1/C2 level in German
• Fluency in English
• Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
• Proven customer support experience or experience as a client service representative

Responsibilities

• Manage inbound calls, emails, or live chats
• Provide accurate, valid, and complete information by using the right methods/tools
• Identify and assess customers’ needs to achieve satisfaction
• Meet personal/customer service team targets and call-handling quotas
• Follow communication procedures, guidelines, and policies

Benefits

• 100% work from home (anywhere in Greece)
• Indefinite contract
• Competitive remuneration package
• Opportunities for international Career through the International Mobility program
• Private health insurance + Dental Care