Mutual of Omaha Mortgage is hiring a
Customer Service Representative

Summary

Join Mutual of Omaha Mortgage as a Customer Service Representative and contribute to delivering exceptional customer service by handling inbound and outbound calls, building positive relationships, and meeting daily targets.

Requirements

• Previous sales or customer service experience (in any capacity whether full time or part time)
• Call center experience preferred
• Microsoft Office Proficient required (utilization of Outlook is a must)

Responsibilities

• Handle a large volume of warm inbound and outbound calls in a timely manner
• Read scripts verbatim for products and services and rebuttal when necessary
• Build positive relationships by going above and beyond with customer service, ensuring that all questions and concerns are handled properly
• Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for customer service, productivity, and quality

Benefits

• $14/hour + Bonus
• Work/Life Balance: 40 hours/week Monday – Friday / 7:30am – 4:30pm
• Benefits: Medical/ Vision/ Dental/ 401K/ FSA