Customer Service Representative

Summary

Join Sutherland's dynamic team and support customers of a global streaming media and entertainment giant. This role is ideal if you enjoy connecting with and assisting others, are patient and empathetic, and thrive in a fast-paced environment. We offer an attractive hourly rate, paid training, generous PTO, 401k, and various benefits. Sutherland promotes from within, rewarding talent and dedication. Apply now to build a fulfilling career and grow with us.

Requirements

• High school diploma or equivalent
• Ability to type 35+ words per minute
• Minimum of one year of customer service experience
• Strong written communication skills

Responsibilities

• Connect with and assist others
• Turn someone’s day around
• Work in a fast-paced environment

Benefits

• An attractive hourly rate of $15.25
• Paid training
• Generous PTO
• 401k
• Monthly recognition and incentive programs
• Medical, dental, and vision benefits
• EAP
• Health and wellness programs
• A strong promote-from-within policy