Customer Service Representative

Summary

Join our team as a Customer Service Representative in Banking and enjoy a competitive salary package with opportunities for growth and development.

Requirements

• Fluent in English
• Diploma and above
• No experience needed but preferred
• Fresh graduates welcomed

Responsibilities

• Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making
• Develop and apply thorough knowledge of practices and procedures to accomplish team goals
• Assist immediate manager with team motivation and performance monitoring
• Mentor associates to improve individual performance
• Consistently achieve individual and team performance targets under little to no direct supervision

Benefits

• RM 2,500 (total package)
• RM 260 (shift allowance)
• RM 1500 (completion bonus, will be given after 6 months working)