Customer Service Specialist

Summary

Join ZigZag's Customer Service Talent Pool for 2025! We are seeking passionate customer service professionals with expertise in customer support (phone, email, live chat), problem-solving, client relationship management, sales support, technical assistance, CRM tools, and social media engagement. If you're eager to help top brands deliver outstanding customer experiences, this is your chance to join our exclusive talent pool. We offer flexible work arrangements (remote, hybrid, onsite), growth opportunities, and competitive pay and benefits. Join us to work on exciting, high-impact projects and be part of a diverse, innovative team supporting over 40 global clients.

Requirements

Possess expertise in customer service

Responsibilities

• Provide customer support via phone, email, and live chat
• Solve customer problems and resolve issues
• Manage client relationships
• Support sales efforts and upsell products/services
• Provide technical assistance to clients
• Utilize CRM tools and systems
• Engage with clients on social media and online communities

Preferred Qualifications

Experience working with top brands

Benefits

• Remote, hybrid, and onsite work options
• Access to training, industry events, and career development
• Competitive pay and benefits