Qualtrics is hiring a
Customer Success Associate

Summary

Join our team at Qualtrics and contribute to delivering exceptional frontline experiences, building high-performing teams, and designing products people love. As a Customer Success Associate, you'll play a pivotal role in ensuring healthy revenue and enabling customer-facing teams to prioritize their time towards high-risk and high-need accounts.

Requirements

• Bachelor's degree
• Strong prioritization skills with the ability to be proactive
• Collaboration skills
• Proficient written and verbal English communication

Responsibilities

• Maintain a high utilization score
• Provide critical, value-added deliverables to our XM Success team and customers
• Help retain and expand client subscriptions
• Drive the renewal process forward

Benefits

• Work-life integration is deeply important to us - we have frequent office events, team outings, and happy hours
• We take pride in our office design aiming at fostering creativity