Remote Customer Success Manager

Summary

The job is for a sales position at Connectly, a VC-backed startup specializing in conversational commerce. The role involves building relationships with clients, identifying new business opportunities, delivering sales presentations, collaborating with internal teams to ensure client satisfaction, meeting sales targets, analyzing market trends, and maintaining detailed records in CRM software.

Requirements

• Meet and exceed sales targets and quotas
• Maintain detailed records of client interactions and sales activities in CRM software

Responsibilities

• Develop and maintain strong relationships with clients on the pilot phase until end of onboarding
• Identify and pursue new business opportunities
• Create and deliver compelling sales presentations
• Collaborate with internal teams to ensure client satisfaction
• Analyze market trends and provide feedback for product improvements