Clipboard Health is hiring a
Customer Support Agent

Summary

The job is for a customer service representative at Clipboard Health, a fast-growing tech startup in the healthcare talent marketplace. The role involves handling customer issues and providing solutions through phone, chat, and email, working on a rotating roster including weekends.

Requirements

Must have weekend availability

Responsibilities

• Process customer contact and deliver prompt solutions through phone, chat, and email
• Communicate and collaborate with different departments
• Investigate, research, and resolve customer issues
• Handle tough and dissatisfied customers politely and professionally
• Track and follow up on all customer requests in a timely manner
• Manage conflicting priorities

Benefits

• Be part of a fast-paced startup unicorn making a huge difference in the lives of tens of thousands of customers
• Work from home with occasional opportunities to meet coworkers, including some traveling from around the world, in-person
• Personal and professional development opportunities