ManpowerGroup Greece is hiring a
Customer Support Assistant

Summary

The job is for a Customer Support Assistant in the Sales and Service department of ManpowerGroup Greece, located in Chalkidona, Thessaloniki. Duties include handling customer calls and inquiries, managing e-shop orders, picking products, completing and shipping orders, communicating with customers both internally and externally, generating sales opportunities for new customers, resolving customer issues, maintaining customer records, processing customer accounts, and archiving customer files.

Requirements

• Experience in a similar position in e-shop customer service for at least 1 year
• Good communication skills, both verbal and written
• Customer-centric mindset
• Positive approach to daily tasks and problem solving
• Emphasis on customer service
• Good knowledge of the English language, both verbally and in writing

Responsibilities

• Handling customer calls and inquiries
• Managing e-shop orders
• Picking products
• Completing and shipping orders
• Communicating with customers both internally and externally
• Generating sales opportunities for new customers
• Resolving customer issues
• Maintaining customer records
• Processing customer accounts
• Archiving customer files