SupportYourApp is hiring a
Customer Support Consultant
SupportYourApp
💵 ~$225k-$325k
📍Remote - Tunisia
Please let SupportYourApp know you found this job on JobsCollider. Thanks! 🙏
Summary
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Requirements
- Fluent English and French (C1 written and spoken for both languages is a must)
- Experience in customer service
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Responsibilities
- Provide exceptional customer support via calls, chats, and emails
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers’ sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client’s products and services
Preferred Qualifications
Experience in sales, design or content writing
Benefits
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
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Please let SupportYourApp know you found this job on JobsCollider. Thanks! 🙏