đź“ŤArgentina
Customer Support Consultant
closed
SupportYourApp
đź“ŤRemote - Poland
Summary
Join our team as a Customer Support Consultant and thrive in a multicultural, multilingual, remote work environment. You will provide exceptional customer support via chat and email, building positive customer relationships and meeting team KPIs. This role requires native Polish and English (B2 level), customer support experience, and familiarity with live chat and email. We offer a flexible schedule, fully remote work, competitive compensation in USD, and excellent benefits including bonuses, paid training, and a supportive work environment.
Requirements
- Native Polish and English upper intermediate (B2 level)
- At least 6 months of experience in a customer support role
- Experience with live chats and emails
- Interest in crypto or stock exchange
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Responsibilities
- Provide exceptional customer support via chats, and emails
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers’ sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client’s products and services
- Communicate with developers and other departments of various IT companies
Preferred Qualifications
- Experience with CRM systems
- Experience in crypto/finance
- Experience with Salesforce or Zendesk
Benefits
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
This job is filled or no longer available
Similar Remote Jobs
đź“ŤBrazil
đź“ŤBrazil
đź“ŤPoland
đź“ŤChina
đź“ŤRomania
đź“ŤEcuador
đź“ŤIndonesia
đź“ŤTaiwan
đź“ŤChina