Commercial Insights Analyst

Summary

Join Employment Hero, a fast-growing SaaS unicorn, as a Commercial Insights Analyst. You will be a key member of the Data Analytics & Insights team, responsible for developing advanced data assets and insights to guide business decisions. This role requires strong analytical skills, 3+ years of experience in data analytics (preferably in SaaS), and proficiency in SQL and BI tools like Tableau. You will service data requests, develop data models and dashboards, and provide data-driven recommendations to business leaders. The ideal candidate is intellectually curious, thrives in team and independent environments, and excels at presenting analyses to various stakeholders. Employment Hero offers a remote-first work environment and various perks.

Requirements

• Bachelor's degree in Data Analytics, Data Science, Business, or related field, or equivalent professional experience
• 3+ years of experience in an analytical role, preferably within a SaaS environment
• Advanced proficiency in SQL, and BI tools, especially Tableau
• Strong commercial acumen
• Ability to translate business requirements & questions into technical solutions, and translate those solutions into actionable insights
• Proven track record of influencing decision-making processes through data-driven insights
• Exceptional ability to extract insights and support strategy development
• Ability to work in a high-paced, dynamically changing environment where ruthless prioritisation is a necessity
• Very comfortable presenting analyses and recommendations to stakeholders at various levels, including senior executives
• Ability to work cross functionally and foster strong partnerships

Responsibilities

• Service our high-demand data request queue, spanning across product, commercial and customer subject areas
• Develop and maintain sophisticated data models and dashboards
• Generate actionable insights through deep analysis of internal and external data sets
• Serve as a trusted advisor to business leaders, providing them with data-driven insights and recommendations
• Work closely with technology teams, including data analytics engineering to ensure data accuracy, availability, and integrity
• Engage with the business to integrate data insights into actionable commercial strategies
• Embrace continuous self-development and be comfortable with stepping out of your comfort zone and learning new skills

Preferred Qualifications

• Previous experience working with Product, GTM, and/or CX metrics
• Knowledge of statistical modelling tools and techniques an advantage
• Working knowledge of data pipeline management highly regarded (data ingestion, API knowledge, data transformation experience, DW management) as is experience using pipeline management tools such as DBT

Benefits

• A generous budget for your home office
• Cutting-edge tools and technology
• Reward and recognition programs - because great work should be recognised and rewarded
• Cashback offers and discounts on popular brands through our app
• Employee Share Option Program: be an owner of Employment Hero
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025