Remote Data Conversion Specialist

Summary

The job involves converting customer data to a new software solution for a remote contracted role as a Raiser's Edge Data Conversion Analyst. The role requires expert knowledge of Raiser's Edge, SQL, and Microsoft Access/Excel, strong communication skills, and the ability to manage multiple projects.

Requirements

• 2-3 years' experience with Raiser’s Edge
• 2-3 years’ experience in SQL or Microsoft SQL Server
• 1-2 years' experience with Non-profit Sector
• A strong skillset with Microsoft Access and Microsoft Excel
• Intermediate experience with Microsoft Excel (Pivot tables, VLookups, Macros)
• Strong communication and interpersonal skills with a client-focused approach to work
• Demonstrated success with time management and problem solving

Responsibilities

• Converting customers data to a new software solution to meet the customer’s requirements
• Coordinating data extraction from various databases for importing and/or conversion
• Understanding customers' needs by proactively gathering information to learn about their requirements and expectations
• Setting appropriate expectations with the customer as it relates to project scope, timeline, and project deliverables
• Managing multiple concurrent projects at a time with project plans
• Identifying and presenting Change Orders to the customer when the customer’s requirements and/or budgeted project hours fall outside of the project scope

Benefits

NPact is a remote-first company which embraces a flexible remote work culture