Data Operations Specialist

Summary

Join Uberall as a Data Operations Specialist and contribute to the success of our clients by ensuring data accuracy and providing expert support. You will manage and audit location data, resolve discrepancies, and deliver audits to maintain quality standards. This role requires 1-2 years of experience in a related field, strong problem-solving skills, excellent organizational skills, and proficiency in English. Uberall offers a competitive compensation and benefits package, including flexible work arrangements, remote work options, paid parental leave, professional development opportunities, and a supportive and inclusive work environment.

Requirements

• A professional with 1-2 years of experience in data operations, quality assurance, data entry, or a related field
• A detail-oriented professional with a passion for data accuracy and client success
• Strong problem-solving skills and the ability to follow detailed processes
• Excellent organizational skills to manage multiple deliverables within tight deadlines
• Strong proficiency in English, including written, spoken, and reading skills

Responsibilities

• Provide expert support to clients on location data using our proprietary tools
• Perform data manipulation tasks and resolve discrepancies according to established guidelines and best practices
• Provide customer facing services that increase customer satisfaction and retention
• Deliver audits on listing data to maintain accuracy and quality standards
• Ensure timely completion of deliverables, meeting agreed SLAs and personal targets
• Follow communication procedures, guidelines, and policies to provide seamless client support

Preferred Qualifications

• Proficiency in data manipulation and audit processes is a plus
• Advanced knowledge of Google Sheets a plus

Benefits

• A mission with meaning and purpose
• A truly human culture
• Flexibility to fit your lifestyle
• A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP
• Emotional and intellectual connection Events and alignment sessions - YES and YES. With the team, cross-functions, regional, you name it - we love bringing people together. Uberallers share a LOT of hobbies. Whatever you’re into – reading books, baking, heavy metal, fostering kittens . . . you’ll find kindred spirits on our team
• Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location
• All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments, and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know
• Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback, and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning grant program reinforcing our commitment to fostering a culture of continuous learning
• Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen . . . Need anything else? Let the People & Culture team know