Senior Data Operations Specialist

Summary

Join Uberall as a Senior Data Operations Specialist and lead critical data management processes. You will ensure data accuracy, spearhead process improvements, and contribute to team training and quality assurance. This role requires 5+ years of experience in data operations, strong analytical and communication skills, and the ability to lead process improvement initiatives. Uberall offers a competitive compensation and benefits package, including flexible work arrangements, remote work options, a supportive culture, and professional development opportunities. The company prioritizes employee wellness and provides generous holiday time and paid parental leave. If you are passionate, driven, and ready to be bold, apply now!

Requirements

• A seasoned professional with 5 years of experience in data operations, quality assurance, data entry or a related field
• Proven ability to lead process improvement initiatives and deliver measurable results
• Strong analytical skills, with a demonstrated ability to handle complex data discrepancies and provide clear solutions
• Excellent communication skills in English including written, spoken, and reading skills
• Capable of delivering effective training and mentoring sessions
• Experience in quality assurance, audit processes, and reporting insights to stakeholders
• A proactive mindset with the ability to manage multiple priorities and consistently meet deadlines

Responsibilities

• Act as a subject matter expert on location data, providing advanced support to internal and external stakeholders using our proprietary tools and processes
• Lead data manipulation tasks, resolve complex data discrepancies, and implement improvements to existing workflows
• Design, deliver, and oversee comprehensive audits on listing data to maintain exceptional quality standards
• Develop, refine, and document task best practices to enhance team efficiency and effectiveness
• Ensure timely and accurate completion of deliverables, consistently meeting or exceeding SLAs
• Support team members through training sessions, mentoring, and sharing advanced best practices
• Conduct quality assurance (QA) reviews of team outputs, identifying areas for improvement and implementing corrective actions
• Collaborate with cross-functional teams to develop and enhance processes, tools, and client-facing solutions

Preferred Qualifications

Advanced knowledge of Google Sheets

Benefits

• A mission with meaning and purpose
• A truly human culture
• Flexibility to fit your lifestyle
• A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP
• Emotional and intellectual connection Events and alignment sessions
• Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location
• All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments, and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know
• Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback, and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning grant program reinforcing our commitment to fostering a culture of continuous learning
• Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen