Data Partnerships Associate

Summary

Join Komodo Health, a company dedicated to reducing the global burden of disease through data-driven insights, as a MapEnhance Deal Support Specialist. This role is crucial in expanding the MapEnhance team's capacity to support company-wide growth goals by driving revenue-generating activities, managing partner relationships, and improving data literacy across the organization. You will be responsible for owning and operating processes and workflows, acting as the main point of contact for partners, collaborating cross-functionally with various teams, and developing and implementing operational process improvements. This position offers a competitive salary, performance-based bonuses, a hybrid work model, and a comprehensive benefits package.

Requirements

• 3+ years of experience in operations (deal support) / consulting or related experience, ideally in healthcare
• Understanding of operations and sales support functions, with demonstrated ability to improve internal processes resulting in decreased time to close or increased win rates
• Experience in client-facing/external roles
• Experience in managing and driving multiple projects/workstreams with multiple technical and non-technical dependencies forward independently
• Process driven, extremely detail oriented and highly organized
• Effective written and verbal communication and interpersonal skills, with the ability to collaborate cross-functionally and engage with technical and non-technical stakeholders at various levels
• Strong analytical skills with attention to detail, able to break down complex, multifaceted issues into core drivers and solutions
• Knowledge of operational tools (such as Jira, Asana, Salesforce, Confluence, Smartsheets)

Responsibilities

• Increased MapEnhance revenue through improving deal frequency and magnitude through the execution of operational processes and development of process improvements
• Established trusted relationships with external partners through first rate support and communication
• Navigated cross functional dependencies required to leverage data partnerships to close deals. This includes liaising with marketing, product, sales, customer success, engineering teams, etc. across the entire Komodo enterprise
• Improved data literacy for various teams across Komodo involved in the sales cycle surrounding MapEnhance offerings, especially their ability to clearly define and communicate value propositions
• Coordinated the integration of external partner data with Komodo’s core offerings through collaboration with technical teams to implement processes across product and engineering teams
• Owning and operating processes and workflows, particularly around deal support and the sales cycle, that support organizational outcomes
• Acting as the main point of contact for partners, liaising between Komodo teams and partners on deal support, issue resolution, and overall business strategy
• Collaborating cross-functionally with sales, product, marketing, GTM, engineering, and data on key initiatives that build the processes, products, and internal/external collateral critical for MapEnhance growth
• Developing and implementing operating process improvements
• Leveraging analytical skills to drive strategy and business insights by e.g., analyzing and assessing operations and financial performance, maintaining reporting to track progress across topline metrics
• Collaborate with product and data on product roadmap, development of new features or enhancements
• Supporting the development of comprehensive sales, marketing, or product strategies and tactics that will drive growth on deals involving MapEnhance partners

Preferred Qualifications

• Knowledge of the healthcare ecosystem and/or healthcare data
• Service oriented i.e., not above rolling up sleeves to dive into a problem
• Operations experience at a high-growth startup is a plus

Benefits

• Medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance
• Long-term disability insurance