Deal Desk Analyst

Summary

Join Keeper Security as a Deal Desk Analyst and contribute to the success of a rapidly growing cybersecurity company. This fully remote position, open to candidates residing in Washington, Oregon, Nevada, Colorado, or Arizona, focuses on optimizing deal processes. You will collaborate with sales and other teams to ensure efficient deal structuring and approvals, while also analyzing deal data to identify trends and opportunities for improvement. The role involves working with various departments, providing training, and implementing best practices. This position requires experience in a deal desk or sales operations role, knowledge of SaaS and subscription models, and proficiency in CRM systems. Keeper Security offers a comprehensive benefits package.

Requirements

• 2+ years of experience in a deal desk, sales operations, or similar role
• Knowledge of the SaaS industry and subscription-based business models
• Knowledgeable about finance/revenue recognition and contract guidelines
• Understanding of sales processes and contract management
• Proficiency in CRM systems (e.g., Salesforce)
• Passionate about data and analytics as a lever to improve business performance
• Highly skilled problem solver with the ability to make thoughtful decisions in a fast-paced environment
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities
• Excellent communication and interpersonal skills with the ability to collaborate effectively with various teams
• Bachelor’s degree in Business, Finance, Economics, or a related field or equivalent work experience
• Due to this role’s involvement in GovCloud, all applicants must be a “U.S. Person”

Responsibilities

• Help manage and facilitate the end-to-end deal process, from opportunity creation to deal closure
• Act as a point of contact for the sales team for all deal-related inquiries and approvals
• Develop in-depth knowledge of Keeper’s licensing and pricing models to provide deal structuring and quoting sales support
• Analyze and structure deals to align with company pricing strategies and profitability goals
• Help manage the day-to-day deal approval process, connect with sales as needed, ensuring the accuracy of deal submission at all levels
• Work closely with sales, finance, and legal teams as required to support transactional needs
• Provide ongoing training and guidance to the sales team on deal desk processes, pricing guidelines, and policy education
• Communicate effectively across the organization and at all cross-functional team levels
• Conduct detailed analysis of deals, including profitability, discounting trends, and deal velocity
• Analyze pipeline data to identify trends, insights, and areas of opportunity in the Quote to Cash Cycle that can be used to improve deal performance
• Implement best practices and standard operating procedures to enhance efficiency and accuracy
• Work in a highly productive environment with minimal oversight, setting priorities and goals to drive fulfillment

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses