Deal Desk Analyst

Summary

Join Wiz, the fastest-growing cloud security startup, as a Deal Desk Analyst! You will report to the Deal Desk Manager and act as a trusted advisor to the sales team, structuring deals that align with Wiz's standards and capabilities. This role is crucial for Wiz's growth and scalability. The ideal candidate will have 3+ years of experience in a customer-facing role and sales/business operations, excellent communication skills, and proficiency in Salesforce. The position requires strong analytical, organizational, and time management skills. Location is focused on the Central time zone.

Requirements

• 3+ years of professional experience in a customer facing role and Sales/Business Operations function
• Comfortable with change and an ability to thrive in a fast-moving environment
• Excellent communication skills, both verbal and written
• Ability to learn quickly in a dynamic and collaborative environment
• Strong business acumen, organizational, time management skills and attention to detail
• Proficient with Google and Microsoft Office products
• Strong experience with Salesforce
• Ability to process a high volume of transactions with accuracy and integrity
• Critical thinking skills to observe, interpret, analyze, infer and explain information concisely
• Strong analytical skills with a keen attention to detail
• Adept at project management and cross-functional collaboration

Responsibilities

• Support the Deal Desk manager with Deal Desk daily operations
• Translate the Voice of Customer/Voice of Field feedback to Call to Action plans
• Host Daily Deal Desk Office Hours
• Keep track of and communicate red deals to Leadership
• Work closely with Business Intelligence to analyze deal performance
• Track and benchmark similarities and differences between sales trends, sales cycles and customer behaviors
• Work with Deal Desk leadership to develop new guardrails for various projects and guidelines
• Become a trusted advisor to the sales team and work with sales reps to structure deals that best meet customer and Wiz’s needs and goals
• Manage price lists, products and quotes in Salesforce
• Own the approval matrix, approval automation, and deal desk playbook
• Partner with Finance, Product and Enablement on changes in processes, policies, best practices and develop/execute on a rollout and training plan