Appian Corporation is hiring a
Deal Desk Manager

Summary

The job is for a Deal Desk Manager EMEA at Appian, a software company. The role involves managing complex software licensing deals within the Financial Services domain and requires good knowledge of software licensing and pricing, software contracts, revenue recognition policies, negotiation experience, and CRM/CPQ systems.

Requirements

• Good knowledge of software licensing and pricing
• Good knowledge of software contracts and revenue recognition policies
• Negotiation experience and competence
• Experience using CRM and CPQ systems
• Set to take action and work independently, although support is there when you need it. Driven to complete tasks through impact and undertake a proactive approach to achieve this
• Ownership mentality. Possess the character to act with integrity for the best interests of the entire organization
• Comfortable with ambiguity and working in a rapidly evolving environment and fluent business rules
• Comfortable with change and having the ability to adapt quickly
• Detail oriented. Must be organized and able to stay on top of fast-moving information and tasks
• Process focused by nature. You like order and having things documented for easy reference
• Bachelor’s degree in finance, economics, sales, or a business-related field. Minimum of 5 years of experience in related role (Deal Desk, Sales Operations, and/or Finance/Pricing experience preferred)

Responsibilities

• Lead the process and relevant stakeholders for deal constructs, special pricing, operations, approval policies, and troubleshooting of deal issues and sales escalations
• Support Sales team in negotiation of contract structure and pricing in compliance with Appian's internal policies while maximizing value to the customer and Appian
• Guide optimal use of quote and opportunity management tools to accelerate sales cycles and drive collection of actionable business data
• Facilitate alignment and communication between Appian’s Sales Teams, and internal stakeholders, including Finance, Legal, Engineering, and Product teams, and external customers/partners to promptly resolve business issues and foster productive interactions
• Validate all aspects of agreement packages for accuracy and compliance with Appian’s business practices and approvals process and maintain responsiveness

Benefits

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups