Deal Desk Manager

Summary

The job is for a Deal Desk Manager at Abridge, a healthcare AI company. The role involves optimizing the sales process by managing and coordinating complex customer contracts and sales deals, working with cross-functional teams, and staying updated on market trends and regulatory changes.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field
• 4+ years of experience in a deal desk, sales operations, finance, or contracts/paralegal role, preferably in a SaaS/software environment
• Strong grasp of revenue recognition principles, financial modeling, and contract management
• Excellent analytical, problem-solving, and decision-making skills
• Ability to work effectively with cross-functional teams, build strong relationships and communicate persuasively to influence outcomes
• Proficiency in Salesforce CRM, Ironclad contract management, and other sales automation software
• Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment
• Ability to work through ambiguity and positively respond to rapid change
• Self-motivated and resourceful, able to work independently with minimal supervision

Responsibilities

• Optimize the sales process by managing and coordinating complex customer contracts and sales deals
• Act as the central liaison among sales, finance, and legal teams to ensure deals are compliant, profitable, and strategically aligned with the company's Go-To-Market objectives
• Become an expert in Abridge’s pricing models, products, and contract terms to assist Commercial teams with deal structure, quoting, and revenue generation
• Manage the deal approval process, ensuring efficient coordination and communication among key stakeholders such as finance, legal, and commercial departments to secure necessary endorsements and approvals
• Rigorously review deal proposals, pricing strategies, and contract terms to assess risks, opportunities, and compliance with operational standards
• Identify and implement improvements in the deal desk’s workflows, increasing efficiency and effectiveness
• Optimize deal structures and discounting strategy for maximum profitability and alignment with strategic goals
• Collaborate with sales team members in identifying and mapping organizational structure for our customers to optimize our engagement strategy
• Work closely with sales teams to advise on and refine deal structuring and negotiation tactics, leveraging a deep understanding of market dynamics and common legal constraints
• Maintain meticulous records of deal terms, approvals, and communications, safeguarding the company’s interests
• Empower and equip the sales team with the necessary knowledge and tools regarding deal desk processes through targeted training sessions
• Stay abreast of market trends, regulatory changes, and technological advancements that could impact deal structuring and sales strategies

Benefits

• Unlimited PTO for salaried team members, plus 12 national holidays
• Comprehensive and generous benefits package: 16 weeks paid parental leave, flexible working hours, remote work environment, equity for all new employees, generous equipment budget for your home office setup ($1600), and opportunity to work and grow with talented individuals