Deal Desk Manager

Summary

Join Level Access as a highly strategic and analytical Deal Desk Manager, playing a pivotal role in shaping deal structures that maximize customer investment and optimize revenue. You will leverage your deep understanding of SaaS pricing and deal mechanics to influence sales motions through data-driven insights. This critical role involves managing the deal desk function, ensuring efficient deal processing, and providing strategic support to the sales team. You will collaborate with various departments to craft creative deal structures and analyze historical deal performance to improve win rates and overall deal velocity. The ideal candidate possesses strong analytical and communication skills, along with experience in sales operations or deal desk management. This full-time salaried position offers a competitive benefits package, including bonus opportunities and unlimited vacation.

Requirements

• Bachelor’s degree in Business, Finance, or a related field
• 5+ years of experience in sales operations, deal desk management, or a related role with knowledge of pricing strategies and methodologies
• Deep understanding of SaaS pricing models, contract structures, and revenue optimization strategies
• Proficiency in Microsoft Excel and experience with CRM systems (e.g., Salesforce and Salesforce CPQ) and financial modeling
• Strong analytical skills with experience leveraging data to drive deal strategies and decision-making
• Excellent negotiation, communication, and stakeholder management skills, with the ability to influence senior leadership and sales teams
• Ability to work independently and as part of a team
• Detail-oriented with a high level of accuracy

Responsibilities

• Design and execute innovative deal structures, offering multiple pricing and packaging options to maximize revenue potential
• Partner with sales teams to provide guidance on deal structuring, negotiation strategies, and pricing trade-offs
• Continuously refine deal desk processes, approval workflows, and governance frameworks to enhance efficiency and scalability
• Work closely with Finance, Legal, and Product teams to ensure deals align with company policies, revenue recognition requirements, and long-term strategic goals
• Analyze historical wins and losses, deal trends, and product adoption to inform deal strategies and improve overall effectiveness
• Develop and maintain deal desk reports, dashboards, and performance metrics
• Provide training and support to sales team members on deal desk processes and tools
• Assist in the development and implementation of pricing strategies
• Monitor and evaluate the effectiveness of deal desk processes and recommend improvements
• Ensure data accuracy and integrity in the CRM system

Preferred Qualifications

Experience in a similar role within the accessibility sector is a plus

Benefits

• Competitive benefits package
• Bonus opportunities
• Unlimited vacation/FTO