Deal Desk Specialist

Summary

Join Emplifi's Revenue Operations team as a Deal Desk Specialist and play a pivotal role in streamlining the deal process, ensuring compliance, and driving sales productivity. You will collaborate with various teams, including Sales, Legal, Operations, Security, and Finance, to review deals, assess risks, and provide guidance on pricing and terms. This role requires strong analytical and communication skills, experience in a SaaS environment, and a proactive approach to problem-solving. The ideal candidate will be remotely located in North America, preferably within the Central Time Zone. Emplifi offers a dynamic work environment, opportunities for professional growth, and a comprehensive benefits package.

Requirements

• Bachelor’s degree preferred and 2-4 years of experience in highly quantitative fields
• Proven skills in salesforce.com
• Proven track record of deal desk management and operations in a SaaS environment
• Strong analytical and technical skills, with a willingness to be hands-on including using pivot tables and/or BI tools to mashup and report data
• Exceptional communication skills and is able to simplify and present complex deal concepts to sales and executive audiences
• An incredibly curious, proactive, and growth-minded approach to your work
• Relentless setting of aggressive short- and long-term goals and possesses a strong internal drive to achieve them
• Ability to work cross-functionally with partners across different teams, clearly articulate intents, and properly negotiate to align goals and results

Responsibilities

• Focus on the efficiency of the transaction review process and the cohesiveness of the transactions being made by Sales, especially in case of the more complex transactions which require multiple approvals and/or additional consultancy on optimizing the deal structure
• Assist sales in reviewing deal terms and conditions to ensure compliance with company policies and procedures, as well as applicable laws and regulations
• Coordinating with sales teams to ensure that all required documentation and approvals are obtained before closing a deal
• Working with Legal and Finance teams to assess and manage risks associated with a deal, including credit, legal, and regulatory risks
• Managing the approval process for deals, including obtaining approvals from senior management and other stakeholders as required
• Making sure Deal Desk’s involvement on a transaction is always accurately recorded in the company's systems and that all necessary data is captured for reporting and analysis purposes
• Providing guidance, consultancy and support to sales teams on deal pricing, including developing and maintaining pricing models and tools, all while reflecting the nature of the customer’s business as well as the business strategy of Emplifi
• Collaborating with cross-functional teams to streamline and improve the deal process, including identifying opportunities for process automation and optimization

Benefits

• Benefits package including Medical, Dental, Vision & Life Coverage Options
• Flexible Working Hours
• Unlimited PTO
• 12 paid Holidays
• 2 Paid Community Service Days
• Company paid STD and LTD
• 401K
• 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well
• Educational Reimbursement Opportunities
• Referral Bonus Program
• Access to an Employee Assistance Program (EAP)
• Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy