Lucid Motors is hiring a
Delivery Associate

Summary

Join the team at Lucid and be part of leading the future in luxury electric and mobility. As a Delivery Associate, you will deliver exceptional customer experiences by guiding customers through their Lucid vehicle's key features and functions.

Responsibilities

• Guide customer through the key features and functions of their Lucid vehicle and tailoring the experience to their needs
• Deliveries can be done either at delivery center or at client's preferred location
• Represent Lucid by articulating our technological, design, and quality advantages over competitors to benefit the customer’s purchasing decision
• Accurately complete required paperwork and collect necessary documents to finalize delivery
• Log in relevant delivery and customer information into Salesforce
• Show a commitment to refining and adapting your approach to continuously enhance the customer experience, using feedback and customer delivery outcomes as guideposts
• Manage pool of assigned deliveries through regular communication with Sales Specialist to align on delivery readiness
• Utilize Salesforce to meticulously document essential details such as inbound and outbound activity and delivery specifications
• Connect with customer to schedule appointment ahead of delivery date (through introduction from Sales Specialist) to set clear expectations and next steps on delivery process and requirements
• Collaborate with Delivery Operations Specialist, Service and Logistics to ensure readiness of vehicle and delivery area for ceremony
• Assist with daily operations as needed