Delivery Manager

Summary

Join Netguru as a Delivery Manager and own a portfolio of client engagements end-to-end, impacting profitability, forecasting, staffing, pricing, and client value. Collaborate with Engineering, Sales, and Talent Teams to drive results, focusing on delivered margin, client impact, team health, and scalable delivery standards. You will be accountable for the full P&L of your portfolio and responsible for building and maintaining senior-level client relationships. The ideal candidate possesses 5+ years of experience in project/portfolio management in the IT services industry, a deep understanding of delivery economics, and proven leadership skills. Netguru offers a competitive salary, bonuses, 20 paid days off, and access to the WorkSmile platform with various benefits.

Requirements

• 5+ years of experience in project/portfolio management in IT services industry, including complex, multi-team projects
• Deep understanding of delivery economics: margin, utilization, forecasting, pricing
• Proven ability to lead cross-functional teams and manage complex stakeholder landscapes
• Strong presence and confidence in client conversations, including at executive level
• Data-driven decision-maker with high standards for clarity, execution, and accountability
• Comfortable navigating ambiguity, conflict, and tradeoffs — and turning them into outcomes
• Passionate about scaling what works, fixing what doesn’t, and building systems that last

Responsibilities

• Owning a portfolio of client engagements, ensuring delivery of promised outcomes, on time and on budget
• Driving profitability by managing sold vs delivered margin and forecasting accuracy
• Coaching and developing Project Managers within your portfolio — with clear feedback, ownership, and recognition
• Building and maintaining senior-level relationships with clients — from product owners to CxOs
• Identifying opportunities for upsell, cross-sell, or renewal in collaboration with Sales and Account teams
• Leading pre-sales efforts: discovery workshops, delivery shaping, staffing, and estimating
• Implementing shared delivery standards: rituals, templates, dashboards, and operating rhythms
• Collaborating closely with Engineering to ensure technical quality, velocity, and scalability
• Partnering with Talent and Resource Management to drive smart staffing and responsible capacity planning
• Reporting on performance, risks, and value — proactively, transparently, and with clarity

Preferred Qualifications

• Certifications (PMP, CSPO, SAFe, Prince2)
• Background in software consulting, product delivery, or digital transformation
• Experience in delivery-led growth / account expansion
• Familiarity with Salesforce, Jira, Looker/BI tools, and capacity planning systems

Benefits

• Multisport card
• Private health insurance package
• Life insurance
• Support for your growth – a head/manager’s budget available to every employee
• Discounts on Apple products
• Various internal initiatives: webinars, knowledge sharing sessions, internal conferences