Delivery Manager

Summary

Join Supermetrics as a Delivery Manager in Helsinki, Dublin, or remotely from the UK! Partner with product, engineering, and design teams to deliver product initiatives, driving Supermetrics' evolution from a pipeline to a platform. You'll manage stakeholders, communicate effectively, and leverage your technical background across the SDLC. Adaptability and consensus-building are crucial, along with agile coaching skills. This role involves leading software initiatives, driving continuous improvement, and collaborating with cross-functional teams to achieve successful delivery.

Requirements

• Manage software initiatives/programs or projects across cross-functional product, engineering & design teams
• Possess strong relationship and stakeholder management skills and ability to manage competing expectations & priorities
• Have a solid understanding of the SDLC, and what good looks like and how to partner with teams to deliver product outcomes
• Confidently be able to influence without authority and act as a mediator and negotiator between teams to manage dependencies and risks and create mitigation plans

Responsibilities

• Lead the delivery of software initiatives for cross-functional teams, using emotional intelligence to understand and apply a delivery-first mindset
• Drive a continuous improvement culture in implementing best practices when it comes to team or program delivery
• Have the ability to context switch at speed, work through ambiguity, provide clear delivery direction and partner with the engineering, product & design managers to drive outcomes
• Be able to understand complex engineering concepts and explain them simply and clearly to a non-technical audience
• Coordinate and drive quarterly roadmap planning to ensure all teams have their next quarter planned effectively well before the quarter starts
• Act as an agile coach and team facilitator as and when needed, have a solid understanding of agile concepts, and be able to explain them without resorting to buzzwords
• Track, improve and report upwards on team velocity and performance
• Work in partnership with the cross-functional team leads to identify, track and mitigate dependencies, risks & uncertainties whilst ensuring accurate reporting and visibility up and down the organization
• Be a team advocate, understanding & reporting on team health through the SDLC whilst protecting the team as and when needed

Preferred Qualifications

• Have Agile coaching or scrum master experience to guide teams in what delivery means for them
• Have experience driving cross-functional planning cycles, aligning delivery plans with product strategy and vision, alongside company OKRs
• Have used a technology-first toolkit ranging from Atlassian, Slack, Gsuite, Miro or similar types of delivery tools
• Be proficient in technical concepts related to APIs or have experience working with data-intensive products reliant on third-party integrations
• Have experience with SaaS products catering to a global customer base as well as familiarity with marketing analytics and data visualization tools

Benefits

• Competitive compensation package, including equity
• Great work equipment, and home office allowance for those working in our fully remote locations
• Health care benefit and leisure time insurance
• Annual 1000 euros of personal learning budget
• Sports and wellbeing allowance