Remote Design Consultant II

Summary

Join our team as a Design Consultant II and contribute to the delivery of Interactive Response Technology (IRT) for randomization and drug supply management. As a key member of a cross-functional project team, you will design IRT solutions, lead client reviews, and support process improvements.

Requirements

• Bachelor's degree or equivalent experience required
• Interpersonal and communication skills
• Time management and organizational skills
• Analytical and systematic thinking ability
• Creative problem solving
• Ability to understand technical details and translate them to non-technical users
• Attention to detail

Responsibilities

• Work on a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management
• Design the IRT solution to meet the study requirements based on the clinical protocol, the Suvoda proposal/executed work order, and discussions with the client
• Accurately and completely document all requirements in the specification template(s)
• Lead the internal team review of the draft specifications; main point of contact for the internal team for all IRT design related questions throughout the build process
• Lead the client review of the IRT specifications and supporting documents, making any required updates and obtaining both client and internal approval by the agreed upon milestone date
• Responsible for the UAT plan, test scripts, and coordinate all required data setup for client UAT
• Primary point of contact for design questions (internally and externally) during the system build process
• Lead client UAT of the IRT system, tracking any required fixes or updates; work with the project manager to determine timelines for any system updates required
• Support any re-design of the IRT system or implementation of new features in an IRT system during the maintenance period
• Identify and assist with the implementation of process improvements for the services department
• Assist the product team with the design and development of new features by providing feedback based on client requests and project experience
• Travel to client sites to attend meetings and conduct user training sessions
• Assist the customer care team with providing support to system users (as required) via the telephone and email
• Assist with the training of new staff members on the Suvoda product and processes
• Perform other related duties as required

Preferred Qualifications

At least three years of experience in IRT or related field preferred