Designer - Digital Experiences / Content

Summary

Join ServiceNow as a Designer and contribute to the creation of world-class digital experiences and campaigns. Collaborate with cross-functional teams, external agencies, and stakeholders to bring the brand to life across various media. Develop scalable design systems and guidelines, ensuring brand consistency and high-quality design across all projects. Present creative concepts and solutions, iterating based on project KPIs. This role requires a strong visual design portfolio, extensive experience in brand and digital design, and expertise in various digital creative software tools. The ideal candidate will be a self-starter, comfortable collaborating with diverse teams, and passionate about design and industry trends.

Requirements

• BA or BFA in Art/Design or other related design discipline
• 8 years over exp with 5 years experience in art direction and design in a creative agency or in-house team; B2B / tech experience is a plus
• Experience developing projects with creative agencies and internal creative groups; global experience is a plus
• Experience in digital and campaign brand creative with a rich portfolio of best-in-class work
• Outstanding presentation skills and proven ability to produce and pitch presentations to teams, agencies and leadership
• Hands-on expertise in developing design solutions and campaigns across all major digital mediums, websites, display, advertising, film, websites (desktop/mobile), digital products, social, and content marketing
• Expert knowledge of creative process (discovery, positioning, brand direction, socialization, activation)
• An expert crafts person that is close to their tools and understands how to build and scale world class digital experiences
• Digital-native, a person that lives and breathes digital media and is tapped into the forefront of everything social, digital culture both as a consumer and content creator
• Expert knowledge with all digital creative software tools (Creative Cloud, Figma, Miro)
• Strategic thinking with exceptional communication skills, ability to build support for creative concepts and ideas across varying stakeholders

Responsibilities

• Work closely with the Creative Director and teams to concept, develop and execute world-class digital experiences and campaigns
• Partner with a variety of stakeholders across the company to bring our brand to life in new and engaging ways in both traditional media and digital experiences
• Create scalable systems and guidelines for corporate ID (Core visual ID, Events, Workplace, Social, etc.)
• Develop creative ideas that meet project KPIs; test and iterate when necessary
• Work cross functionally with key marketing leads to present creative concepts and solutions against briefs
• Ensure the consistency of the brand and highest quality of design across all projects
• Keen understanding and passion to learn about and share insights on design and industry trends
• Ability to think big while operating at the finest level of detail
• Must be a self-starter while being comfortable collaborating with teams, freelancers, agencies, and production partners

Benefits

• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan
• Family leave programs