Developer Relations Specialist

Summary

Join IOHK's Innovation R&D team as a Developer Relations Specialist and become the bridge between our community and our projects. You will cultivate relationships with developers, gather feedback, and promote our projects. Responsibilities include organizing community events, creating content, and collaborating with internal teams. This role requires a Bachelor's degree in a related field, 3+ years of experience in developer relations or a similar role, and excellent communication and interpersonal skills. Experience with blockchain technology is highly desirable. IOHK offers remote work, laptop reimbursement, a new starter package, learning and development opportunities, and competitive PTO.

Requirements

• Bachelor's degree in computer science, engineering, or a related field
• 3+ years of experience in developer relations, community management, or a similar role
• Excellent social and interpersonal skills
• A solid understanding of software development principles and practices, with the ability to engage in technical conversations with developers
• Good written and verbal communication skills, with the ability to clearly articulate complex technical concepts to diverse audiences
• Proven experience in building and nurturing online communities, with a deep understanding of community dynamics and engagement strategies
• Strong interpersonal skills, including empathy, active listening, and the ability to build rapport with developers from diverse backgrounds
• A proactive and solution-oriented mindset, with the ability to identify and address challenges effectively
• Ability to thrive in a fast-paced and dynamic environment, adapting to evolving community needs and project priorities
• Creative thinking – the ability to solve tough problems and present strong solutions
• Handle pressure well and think fast in difficult / unexpected situations
• Excellent time management & organisational skills

Responsibilities

• Cultivate and nurture relationships within the developer community through active participation in online forums, social media channels, and relevant events
• Organize and lead regular community calls, workshops, and meetups to facilitate knowledge sharing and gather feedback
• Act as a trusted advocate for the developer community, effectively communicating their needs and perspectives to internal teams
• Develop and execute a content strategy that addresses the needs and interests of the developer community
• Create high-quality content, including blog posts, articles, tutorials, videos, and sample code, to educate and inspire developers
• Identify and collaborate with community members to co-create content that amplifies diverse voices and perspectives
• Stay abreast of project roadmaps and developments to effectively communicate updates and gather feedback from the community
• Collaborate with product and engineering teams to ensure alignment between project goals and community needs
• Identify and address potential roadblocks or challenges faced by developers in adopting and utilizing our projects
• Develop and implement strategies to grow and strengthen the developer community, fostering a welcoming and inclusive environment
• Monitor community channels and forums, responding to inquiries and facilitating discussions
• Identify and cultivate relationships with key influencers and community leaders
• Work closely with internal teams, including product, engineering, marcomms, and leadership, to ensure alignment and effective communication
• Provide regular updates and reports on community activities, sentiment, and feedback
• Contribute to the development and execution of developer relations strategies and initiatives

Preferred Qualifications

• Experience working with blockchain technology and cryptocurrencies is highly desirable
• A strong portfolio of community engagement activities, content creation, and/or technical contributions is a plus

Benefits

• Remote work
• Laptop reimbursement
• New starter package to buy hardware essentials (headphones, monitor, etc)
• Learning & Development opportunities
• Competitive PTO