People Relations Specialist

Summary

Join BHG Financial, a growing company with an award-winning culture focused on developing employees into business leaders. As a People Relations Specialist, you will be a trusted advisor to management, providing guidance on employee relations, performance management, and risk mitigation. You will play a key role in resolving workplace challenges and promoting a positive work environment. This role requires expertise in multi-state employment law and strong communication skills. You will work independently, managing multiple priorities with confidentiality and discretion. BHG Financial offers a supportive and collaborative environment with opportunities for professional growth and development. The company values work-life balance and provides various benefits to support employee well-being.

Requirements

• Bachelor’s degree in human resources, business administration, or related field
• 5+ years of experience in human resources and/or employee relations

Responsibilities

• Partner with managers to address employee-related matters, coaching managers on setting clear expectations, providing constructive feedback, and creating documentation
• Guide managers through performance management processes, creating tailored strategies to address performance gaps while providing support in the development of performance improvement plans and corrective actions
• Maintain accurate and thorough records of cases in the People Relations case management system
• Utilize dashboards and reports to track progress on cases and conduct timely follow-ups with managers
• Analyze employee relations data to identify patterns and root causes, providing reports and actionable insights to leadership to improve organizational effectiveness
• Manage the employee offboarding process ensuring a smooth transition for departing employees
• Assist with conducting workplace investigations by taking detailed interview notes and preparing comprehensive investigation reports
• Manage the People Relations shared mailbox and act as the primary point of contact for employee inquiries, serving as subject matter expert on company policies and department procedures
• Respond to unemployment claims by providing required documentation by specified deadlines
• Remain up to date on multi-state employment law requirements and ensure compliance with applicable regulations

Preferred Qualifications

• Certifications such as SHRM-CP or PHR
• System experience with Workday and an employee relations case management system

Benefits

• Medical/Rx/Dental/Vision coverage for employees and their eligible family members
• Competitive PTO and vacation policies
• 1 Friday off each month for Wellness Weekends
• Company 401(k) plan with employer contributions after one year
• Company-sponsored training and certification opportunities
• Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses
• Ongoing volunteer opportunities to give back to the community through our BHG Cares program