DevOps Engineer II

Summary

Join Jump, a leading fan experience platform, as a DevOps Engineer to build and maintain the infrastructure supporting our product. You will play a key role in building CI/CD pipelines, automating infrastructure, and ensuring high-quality code delivery. This remote-first position requires experience with IaC, scripting languages, CI/CD platforms, and cloud technologies like AWS. You will collaborate with engineering teams, participate in on-call rotations, and contribute to a positive and inclusive work environment. Jump offers competitive salary and equity, flexible PTO, comprehensive benefits, and a commitment to employee well-being.

Requirements

• 4+ years of experience in software engineering including 2+ years of experience utilizing Infrastructure-as-Code (IaC) tooling such as Terraform, CloudFormation
• 2+ years of experience with scripting & interpreted languages such as Bash, Python, Javascript, Ruby
• Experience building CI/CD pipelines with platforms such as: GitLab, CircleCI, Github
• Familiarity with Linux configuration and administration
• Experience with AWS
• Production experience supporting containerization runtimes and orchestration systems (Docker, Fargate, ECS)
• Experience with function-based applications: AWS Lambda
• Familiarity with both non-relational and traditional RDBMS (DynamoDB, RDS Aurora / Postgres)
• Experience with common logging and monitoring tooling: DataDog, Grafana, Prometheus
• Experience with distributed tracing tooling: Datadog Tracing, Open Telemetry
• Familiarity with Git-based version systems: Github, GitLab

Responsibilities

• Automate application and cloud infrastructure configuration
• Build and update CI/CD pipelines with metrics and logging to facilitate testing and release processes
• Automate frequent processes using common scripting languages such as Bash and Python
• Iterate secure-by-default infrastructure components that engineers can quickly integrate into projects
• Improve and maintain monitoring and alerting systems to ensure we always have visibility into the state of our applications and systems
• Support our product engineering teams with incoming requests and be a resource for any infrastructure, security and CICD questions
• Participate in on-call rotations

Preferred Qualifications

• Experience working with mobile app (Android, iOS) build pipelines
• Familiarity with GraphQL based applications, Event based architecture and self hosted third party platforms
• Experience with GitLab’s CI runners
• Experience with alerting platforms (PagerDuty, OpsGenie)
• Experience participating in Compliance policies and processes programs (e.g. SOC2)

Benefits

• Remote first
• Competitive salary and equity
• Flex PTO policy
• 401(k)
• Generous medical, dental and vision plans
• 16 weeks paid parental leave for primary and secondary caregivers
• $1,000 reimbursement for work-from-home tech setup
• Company-paid sustainability subscription to ensure carbon neutrality is maintained for employee activities, such as travel