Digital Account Manager

Summary

Join Lyft Media as a Digital Account Manager and play a critical role in partnering with the internal sales team to achieve its goals. You will provide cross-functional support for pre- and post-sales activities, manage and optimize advertisement campaigns, and develop processes to improve efficiency. Responsibilities include pre-sales planning, post-sales execution, cross-functional liaison, ad campaign trafficking and optimization, billing coordination, and project ownership. A BA/BS degree and 3+ years of experience in digital advertising sales or campaign management are required, along with excellent communication, organizational, and analytical skills. This fully remote role, based in the Los Angeles metro area, offers a competitive salary and benefits package.

Requirements

• BA/BS degree and 3+ years of experience in digital advertising sales or campaign management
• Exceptional communication, interpersonal, and organizational skills
• Exhibits outstanding attention to detail
• Excels at multitasking and thrives under pressure
• Demonstrates critical and strategic thinking abilities
• Consistently self-motivated and proactive
• Strong interest and understanding of technology
• Excellent analytical skills with a passion for data-driven solutions, enabling top-tier recommendations for sales teams and clients
• Proficient in Google Sheets and related tools for creating ad pacing trackers and internal workbooks
• Hands-on experience with ad serving solutions, ensuring precise campaign setup, delivery, and reporting
• Adept at leading projects with minimal direction or oversight

Responsibilities

• Support sales team in RFP fulfillment and inventory management (including forecasting ad inventory against goals)
• Lead key client success processes including smooth contract execution, creative services support, campaign reporting, and Proof of Performance (PoP) reporting
• Coordinate with our legal, finance, accounting, tech, and other Lyft teams to ensure all external and internal needs are adequately met
• Proactively manage Lyft Media direct ad campaigns via our ad-server, including proper set-up, scheduling, daily pacing and complete delivery based on Insertion Order parameters
• Coordinate with Lyft Billing at the end of each billing cycle on campaign totals and ensure POs are generated and invoices are delivered to our advertising partners
• Own ad-hoc projects end-to-end as the primary driver and ensure they’re completed within budget and scope constraints

Benefits

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program