Digital Marketing Account Manager

Summary

Join Community Boost, a leading digital marketing agency for nonprofits, as their dedicated Account Manager. You will build strong client relationships, consult on digital marketing strategies, and collaborate with a talented team to deliver exceptional results. This role requires 1-3 years of experience in digital account management within a marketing agency, a bachelor's degree in a related field, and expertise in various digital marketing platforms. You'll manage a portfolio of 15-25 clients, develop marketing strategies, and analyze account performance. Community Boost offers a remote-first culture, unlimited PTO, a brand new Macbook, a tax-free remote stipend, and a comprehensive benefits package including health, dental, vision, life insurance, STD/LTD, and a 401k with company match. The ideal candidate is passionate about digital marketing and the nonprofit sector, possesses strong project management skills, and thrives in a fast-paced environment.

Requirements

• Bachelor's degree in Communications, Marketing, Advertising, Public Relations, or a related field
• 1-3 years of experience as a digital account manager or similar role in a digital marketing agency
• Experience at an advertising, marketing or communications agency
• Up to date knowledge of digital best practices, marketing strategies and social media management
• Experienced with delivering strategies in Google Ads, Meta Ads, Youtube, Display, Nonprofit Fundraising, & Google Analytics
• Knowledge of how tracking works within Google Analytics, Google Tag Manager, Meta and others
• Deep understanding of the digital media ecosystem and related best practices for incumbent and emerging platforms
• Understanding of email marketing and experience across several email marketing platforms
• Unrelenting initiative and resourcefulness to continually grow as a leading digital marketer
• Ability to thrive and work in a fast-paced environment
• An undeniable passion for digital marketing and the nonprofit sector
• Strong project management skills with the ability to juggle multiple workstreams across disciplines and managing to SOW scoped hours and sold-in margin
• Ability to forge strong relationships with clients and cross-discipline internal teams

Responsibilities

• Develop effective digital marketing strategy for your client roster based on their scope of work and engagement
• Manage a book of business with approximately 15-25 clients in your portfolio (portfolio size may vary)
• Lead best-in-class client kickoffs and meetings ensuring clients are confident with your expertise in campaigns and strategies
• Prepare meaningful and thoughtful deliverables including roadmaps, strategy decks, campaign analyses and analytics reports
• Act as the face of the agency for your client roster
• Collaborate and partner relentlessly with digital specialists to stay current on the execution of your client’s work
• Collaborate with team members responsible for ad creation, analytics reports, internal and external memos and client recommendations
• Measure and analyze account performance, communicating findings, insights and recommendations on a regular basis
• Ability to grow accounts: upsell and cross-sell effectively, hitting both retention and growth targets
• Create strong retention of existing clients

Benefits

• Starting salary band: $60,000 to $65,000 based upon relevant experience
• Remote first culture - freedom to work from anywhere
• Unlimited PTO - talk about work/life balance
• Brand new Macbook - latest tech so you are equipped
• Tax-free remote stipend for FTE’s - help with expenses
• Of course the usual FTE package - health, dental, vision, life insurance; STD/LTD, 401K w/ company match