Digital Marketing Account Manager

Summary

Join our team as a proactive and strategic Digital Agency Account Manager to oversee a dedicated client portfolio. You will foster strong client relationships, facilitate communication, and identify opportunities to optimize campaign ROI. While specialized teams manage campaign execution, you will analyze performance, develop innovative strategies, and ensure exceptional client outcomes. This role requires a results-driven individual committed to client success. The position offers a competitive salary, uncapped commissions, remote work, unlimited PTO, and comprehensive benefits.

Requirements

• 2-3 years of experience in an Account Management role within a digital marketing agency
• Proven track record of managing successful omnichannel campaigns for clients
• Experience working with campaign diagnostic tools: Ahrefs, SEMrush, GSC, GA4
• Working knowledge of multiple core marketing channels: SEO, PPC, Local Service Ads, Paid Social, Organic Social, & Design & Development
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage multiple clients and campaigns at once

Responsibilities

• Develop and execute effective digital marketing strategies for our clients across all digital marketing channels
• Lead client communication and serve as the main point of contact between clients and our team
• Communicate consistently, responsively, and proactively to the client's points of contact
• Analyze campaign data and provide insights to clients regarding performance
• Share new services and recommendations to clients in their best interest
• Continuously monitor campaign performance and optimize campaigns as needed
• Collaborate with internal team members to ensure client goals are met
• Create monthly reports for clients summarizing campaign performance and next steps
• Keep abreast of trends, changes, and competitor actions that might affect our clients, and highlight our expertise to build trust and potential impact on clients’ campaigns
• Effectively manage priorities and multiple projects within your client portfolio and for internal teams

Benefits

• Starting salary at $70k
• Uncapped Commissions
• Work Remotely from home
• Unlimited PTO
• 3% Match SIMPLE IRA
• 100% Health Insurance (Fully employer-funded coverage)