Summary
Join Abercrombie & Fitch as a Digital Product Manager 1 and lead the development of customer-first digital experiences across our global brands. This highly visible role involves defining product vision, translating it into roadmaps, and managing stakeholder expectations. You will be responsible for establishing product goals, analyzing consumer needs and market trends, and collaborating with cross-functional teams in an agile framework. The position requires strong communication, strategic planning, and leadership skills. You will deliver product value through collaboration and ensure successful adoption of product capabilities. This role offers the opportunity to make a significant impact on the company's digital strategy.
Requirements
- 4-year college degree or equivalent experience
- 3 or more years digital product management experience in consumer-facing mobile and web products with track record of delivering new and innovative customer experiences to market
- 3 or more years retail industry experience or equivalent domain experience
- Proficiency at appropriately applying Design Thinking, Agile, and Lean methods to identify and deliver high-value business and customer outcomes through digital products
- Well versed in modern digital technologies and ability to facilitate communication and activities between business, technology, and design teams
- Strong communication skills and proven ability to influence both at a strategic leadership level and cross functionally
- Strategic mindset and bias for action with strong ability for strategic planning, defining OKRs and driving business outcomes through digital products
- A proven track record of delivering innovative and engaging customer experiences informed by data and insights
- Ability perform well in high pressure situations, balance competing priorities, and demonstrate the ability to work without direct supervision
- Natural leader, with ability to bring a group to consensus and inspire enthusiasm towards the goals of the team
Responsibilities
- Developing compelling digital product visions and strategies grounded in customer needs, business goals, data and insights
- Translating product vision into outcome focused roadmaps that communicate clear direction and digital product priorities across the organization based on the value that will be delivered
- Managing multiple stakeholder expectations while delivering on the product vision, ensuring decisions that impact the product are grounded in material business and customer benefits
- Establishing product goals, metrics, and analytics to measure product value outcomes; managing and grooming a product backlog based on performance while maintaining balance between innovative capabilities and foundational refinements and enablers
- Analyzing consumer needs, current market trends, and potential partnerships from a build/buy perspective; assessing current competitor offerings, identifying opportunities for differentiation
- Partnering with finance and other teams as needed to develop business cases and benefits to support investment in product features and functionality
- Delivering the productโs value through a highly-collaborative, cross-functional team comprised of business, technology, and design disciplines working in an agile framework
- Engaging relevant stakeholders to create deployment plans and internal communications; ensuring product capabilities are positioned for successful adoption across functions and brands
- Providing end-to-end subject matter expertise for the digital product internally and as the primary point for any needs related to the product area
- Participate and lead digital product activities (story mapping, scrums, stand-ups, design reviews, sprint demos, sprint planning, retrospectives, etc.)
- Translate and document requirements in the format of product epics, features, user stories and acceptance criteria
- Provide product level guidance across the UX & Digital Product Team
Benefits
- Incentive bonus program
- Annual companywide review process
- Flexible spending accounts
- Medical, dental and vision insurance
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Access to fertility and adoption benefits through Carrot
- Access to mental health and wellness app, Headspace
- Paid time off and one paid volunteer day per year, allowing you to give back to your community
- Work from anywhere (Mondays and Fridays are โwork from anywhereโ days for most roles and six work from anywhere weeks per year)
- Seven associate wellness half days per year
- Merchandise discount on all of our brands
- Opportunities for career advancement, we believe in promoting from within
- Access to multiple Associate Resource Groups
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