Digital Program Manager

Summary

Join Sand Cherry Associates as a Digital Program Manager to lead and oversee the development and execution of digital programs, including digital product solutions, buy flows, and process optimization. You will leverage your expertise in program management principles and digital products to collaborate with cross-functional teams. This remote position requires a proactive, strategic thinker with excellent organizational, communication, and leadership skills. The ideal candidate will have a deep understanding of program management and digital solutions, experience in designing and managing buy flows, and the ability to manage complex digital projects. This role is fully remote and requires candidates to be authorized to work in the US without visa sponsorship. Sand Cherry offers a unique culture focused on employee contributions and professional growth.

Requirements

• Have a Bachelor’s degree in Business, Information Technology or related field
• Have 5+ years of experience in program management, with a strong emphasis on digital products and solutions
• Have proven expertise in designing and managing buy flows and process flows across digital platforms (e-commerce, mobile apps, websites, etc.)
• Have a strong understanding of the full digital product lifecycle, including requirements gathering, product development, testing, and deployment
• Have excellent project management skills, with a demonstrated ability to manage multiple projects simultaneously in a fast-paced environment
• Have experience working with cross-functional teams and managing stakeholders at all levels
• Have strong analytical and problem-solving skills, with a focus on data-driven decision making
• Have familiarity with agile methodologies, project management tools (Jira, Confluence, Asana), and digital product management tools
• Have excellent communication skills, with the ability to present complex information in a clear and concise manner
• Have strong attention to detail and commitment to delivering high-quality results

Responsibilities

• Lead and manage end-to-end digital programs, ensuring timely delivery, within budget, and in alignment with business objectives. Develop program plans, roadmaps, and schedules, and track progress against defined milestones
• Drive the development of digital products and solutions, working closely with product owners, business stakeholders, and development teams to define requirements, prioritize features, and ensure successful delivery of high-quality products
• Lead efforts to design, implement, and continuously improve digital buy flows, ensuring seamless, efficient, and user-friendly experiences that drive conversion and customer satisfaction
• Analyze, map, and optimize digital process flows across various platforms to streamline operations, reduce friction, and enhance user engagement. Identify opportunities for automation and improvement
• Collaborate with internal teams including product management, marketing, engineering, UX/UI, and customer support to ensure alignment on program goals, priorities, and timelines
• Serve as the primary point of contact for stakeholders at all levels, providing regular updates, risk assessments, and solutions to any program-related challenges or roadblocks
• Identify potential risks and issues related to digital programs and proactively develop mitigation strategies to minimize disruption
• Define key performance indicators (KPIs) for digital programs, track progress, and report on program status, outcomes, and post-launch performance
• Foster a culture of continuous improvement by regularly evaluating program outcomes, gathering feedback, and implementing enhancements to optimize digital products and processes

Preferred Qualifications

• Have experience with e-commerce platforms, payment gateways, and conversion optimization
• Have knowledge of UX/UI principles and best practices for digital product design
• Have experience with data analytics and reporting tools (Google Analytics, Tableau)
• Have a strong working knowledge of PowerPoint and either MS Project or Smartsheet
• Have familiarity with cloud technologies and digital transformation initiatives

Benefits

• Hourly range of $70-85/hr (for Colorado residents)
• Remote work
• Professional career growth opportunities