Digital Sales Representative

Summary

Join Twilio as a Digital Sales Representative and play a key role in growing the business by acquiring new customers, selling solutions, and closing deals within self-service accounts. You will be responsible for net new customer acquisition and driving new revenue while maintaining high customer satisfaction. This role involves working with customers to understand their business and technical needs, designing solutions using Twilio's communications API platform, and collaborating with internal teams. Success requires passion, thinking outside the box, and excellent communication skills to explain complex technical and financial details simply. The ability to balance competing priorities and manage multiple projects simultaneously is crucial. This remote position is based in Ontario, British Columbia, or Alberta, Canada, with occasional travel.

Requirements

• At least 1 year of sales development/business development experience at a technology company or 1+ years of closing experience in another industry
• An understanding (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
• Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
• Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems
• High adaptability, with comfort trying new things and building within a rapid-paced environment

Responsibilities

• Be responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
• Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
• Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
• Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
• Ability to balance competing priorities and manage multiple projects/deals at the same time
• Passion and ability for thinking outside of the box, building out new processes, and helping the team to build a playbook along the way

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program