Director, Analytics, Automation, And AI

Summary

Join UpGuard's expanding Analytics, Automation & AI (A3) team as the Director of A3! You will build and lead this team from the ground up, developing and executing a company-wide automation strategy. Responsibilities include overseeing n8n workflows, partnering with operational teams, driving analytics transformation, and supporting inter-company automation workflows. You will collaborate with Legal & Compliance and define success metrics. This role requires significant experience in analytics, automation, or AI-driven business transformation, strong leadership skills, and experience with automation tools. UpGuard offers a comprehensive benefits package including a monthly lifestyle subsidy, WFH setup allowance, learning & development allowance, generous PTO, parental leave, personal leave, fully remote work, top-spec hardware, and a generative AI subsidy.

Requirements

• 8+ years in analytics, automation, or AI-driven business transformation roles
• Proven experience in leading cross-functional analytics & automation initiatives at scale
• Strong background in business operations, process automation, and analytics (rather than deep AI/ML engineering)
• Experience working with automation tools (preferably n8n) and analytics platforms
• Ability to translate data into actionable insights and automation opportunities
• Strong leadership and stakeholder management skills—able to drive change across multiple teams
• Hands-on experience with workflow automation, analytics pipelines, and process optimization

Responsibilities

• Build & lead the A3 team, ensuring the right mix of automation, analytics, and AI capabilities
• Develop and execute a company-wide automation strategy focused on internal efficiency and cross-functional workflows
• Oversee all n8n workflows, ensuring consistency, security, and scalability
• Partner with operational teams (Revenue Ops, Product Ops, Marketing Ops) to embed automation specialists where needed
• Drive analytics transformation, making data actionable for decision-making across departments
• Support inter-company automation workflows, ensuring smooth collaboration across business functions
• Collaborate with Legal & Compliance to ensure AI adoption aligns with governance and ethical standards
• Define success metrics for automation and analytics initiatives, tracking efficiency gains and business impact
• Advocate for a data-first, automation-driven culture, ensuring AI is used as an enabler rather than an experiment

Preferred Qualifications

• Familiarity with security, risk management, or compliance workflows
• Understanding of AI-powered decision systems and their business impact
• Prior experience in B2B SaaS or mid-market enterprise environments

Benefits

• Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing
• WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set-up within your first 3 months at UpGuard
• $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance
• Generous Annual Leave/PTO allowances: time to recharge your batteries
• 18 weeks paid Parental Leave: irrespective of parenting role
• Personal Leave allowance: this includes sick & carer’s leave
• Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
• Top spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work