Summary

The job is for a Director, Delivery Operations at V2, a Salesforce partner company. The role involves driving improvement of delivery systems, managing a team, evaluating and improving existing delivery systems, and executing strategic technology management. The ideal candidate has a background in technology-related roles with at least 5+ years' experience in management/formal people leadership seats, 5+ years’ background in Salesforce implementation, transformation, or administration, and strong problem-solving skills.

Requirements

Bachelor’s degree in Engineering, Computer Science, Business or related field (preferred)
7+ years of experience in technology-related roles
At least 5+ years' experience in management/formal people leadership seat(s)
5+ years’ background in successful Salesforce implementation, transformation, and/or administration

Responsibilities

Drive improvement of V2’s pre-existing Delivery-based, consultative, systems and processes to support scaling and growth of the organization
Oversee Delivery-related documentations’ accessibility and compliance with established systems
Develop and enhance Delivery documentation (e.g., handbooks, knowledge articles, templates, etc.) to centralize knowledge
Formally manage a Delivery People Team; strategic involvement in respective team members’ activities, performance, and growth trajectories
Continuously evaluate, analyze and improve upon existing Delivery systems and processes with the goal to streamline and improve efficiency across consultative programs
Identify and mitigate technical risks; develop metrics for measuring technical changes' value; lead and conduct technical process improvement initiatives and change management assessments; apply continuous improvement methodologies
Execute strategic technology management/monitoring of security, administration, and operations as it pertains to key Company hardware and IT systems

Preferred Qualifications

Proven track record of strategic initiative, process optimization, project execution, transformation management, and/pr organizational growth leadership
Strong problem-solving, analytical, and managerial skills around data-driven decision-making
Outstanding interpersonal, collaboration and communication skills across all organizational levels; able to collaborate with individuals across all level levels of an organization

Benefits

Competitive pay, bonus structure, and benefits package options
Custom-designed goal-setting and coaching solution to help design your path forward in your career
Opportunity to gain certifications across all of our technology partners (including Salesforce, Snowflake, and Tableau)

V2 Strategic Advisors is hiring a Director