Director, Creative Operations

Summary

Join Underdog, the fastest-growing sports gaming company, as their Director of Creative Operations! You will lead the day-to-day creative team operations, establishing efficient and accountable processes while fostering creativity. This role involves collaborating across teams, managing external vendors, and ensuring on-time delivery of creative work aligned with business goals. You will leverage data analytics and design to drive decision-making and own projects from conception to completion. The ideal candidate possesses 10+ years of experience in creative operations, strong leadership and communication skills, and a proven track record of building high-performing teams. Underdog offers a competitive salary, equity, unlimited PTO, parental leave, and comprehensive benefits.

Requirements

• 10+ years of in-house or agency creative operations experience
• Ability to balance creative excellence with business goals and objectives, ensuring our work moves the needle while consistently meeting business objectives
• Have a deep knowledge of the latest creative project management tools, digital asset management systems, AI tools, and collaboration platforms to streamline team workflows
• Proven track record of driving operational improvements and managing teams
• Strong financial acumen and experience managing budgets and operational costs
• Excellent communication, leadership, and problem-solving skills
• Ability to analyze project performance metrics and key performance indicators (KPIs) to identify opportunities for improvement and innovation
• A change-agent. Drive continuous process improvements, implementing best practices in program management that help the team grow and adapt
• Proven track record of building high-performing team of program managers, mentoring them in both day-to-day and long-term career growth

Responsibilities

• Establish processes that create efficiency and accountability while leaving room for creativity
• Mine data to drive decisions, optimize resources, and find new ways to improve how we work
• Establish and maintain relationships with external vendors and partners to support creative initiatives and projects
• Manage expectations and communication with stakeholders, ensuring our creative work is delivered on-time, delivers business results and aligns with strategic priorities
• Combine data analytics and design to drive decision-making
• Own projects from conception to delivery and maintain the assets within our digital asset management platform for internal and external use

Benefits

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• A $500 home office allowance
• A connected virtual first culture with a highly engaged distributed workforce
• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents