Director, Data And Analytics

Summary

Join Loop as the Director of Data & Analytics and lead a team of data professionals in developing and scaling data products. You will set the vision for data strategy, ensuring collaboration across teams to drive data-driven decisions. This role involves harnessing Loop's data to transform its function from supporting to invaluable, creating unique value and monetization opportunities. You will also contribute to the overall product strategy and vision, effectively communicating priorities across the organization. The position requires significant experience leading data teams, building data products, and working in the commerce space. Loop offers a blended working environment with flexibility and various benefits.

Requirements

• 7+ years of data experience
• 5+ years of experience leading modern data teams
• 5+ years experience building and monetizing data products
• Having experience in the commerce space is very important to us, and is required for this role. You’ve also worked at a startup company (or a few) and know what it means to make it through the various stages of rapid growth
• Demonstrable experience building collaborative processes between data, engineering, and product teams to solve critical business problems with data products
• Demonstrated experience and familiarity with shipping analytics/ML-based products to live production environments using cloud computing platforms such as AWS, GCP, Azure, etc
• You’re a champion of data, and can share some examples with us of how you’ve driven key business results by enabling the use of data in your organizations
• You have examples to share of how you’ve successfully influenced and managed broad stakeholder priorities. You have also created exceptional partnerships with your internal partners, and quickly became one of their favorite people to work with

Responsibilities

• Harness the unique power and scale of Loop’s data from thousands of merchants (including Shopify’s largest and most influential brands) and their customers and transactions to transform Data at Loop from being a supporting and serving function to one that is invaluable to the service of customers and the development of our products
• Ensure Loop is set up for success to provide insights and analysis to customers and internal Loop employees while creating unique value and monetization opportunities with data products. To accomplish this, you will create and maintain the overall data roadmap, which balances internal and external stakeholder needs
• Set the vision and direction for data strategy and architecture, ensuring that we are planning, building and scaling for the future. Initiate innovative efforts to mature our tools, systems, and processes to accomplish this future
• Serve as part of the Product leadership team, reporting to the SVP of Product. You will contribute to the product strategy and vision, ensuring that data is used to make decisions and create unparalleled value
• Effectively communicate up, down, and across to ensure executives, stakeholders, peers and your team understand the priorities of the business, the priorities of the data team and how to best deliver against those priorities together. You are a champion and are able to gain the trust and buy-in of cross-functional stakeholders, leaders and your team
• Oversee the adoption and utilization of our data collection and data visualization tools. We’re currently using Snowflake, Fivetran, Monte Carlo, dbt, Hex, Secoda, along with other native capabilities of AWS
• Lead a well-established and impactful team of data analysts, analytics engineers, data engineers, and machine learning engineers. Enable them to grow and effectively collaborate with teams to build products that solve crucial business problems. Partner with the People team to hire awesome, incredibly talented data experts and structure the team in a way that most effectively delivers results
• Elevate the culture at Loop by demonstrating behaviors that are important to delivery while staying aligned with our core values. This includes a bias for action and leading by example to motivate, support and make team members better
• Wear many hats in this role and be responsible for owning both strategy and execution

Preferred Qualifications

• Hands-on experience with SQL, ETL, Python, R, or Software Development is highly desirable and imperative to being successful in this role
• Have an attitude that truly nothing is “not your job.” You should feel excited by the need to act like an owner to solve problems and dig in, wherever needed

Benefits

• Medical, dental, and vision insurance
• Flexible PTO
• Company holidays
• Sick & safe leave
• Parental leave
• 401k
• Monthly wellness benefit
• Home workstation benefit
• Phone/internet benefit
• Equity
• Annual performance bonus expected to be 15% of your base salary
• Blended Working Environment, you have options ranging from joining our HQ office (in Columbus, Ohio), opting into a Hub (a location with 4+ team members), or staying totally secluded (our version of remote)