Director, Development Operations

Summary

Join Team Rubicon as the Director, Development Operations and lead a team optimizing fundraising infrastructure, data integrity, compliance, and reporting. Oversee database management, gift processing, donor analytics, and financial reconciliation, ensuring seamless coordination across Development, Finance, and Technology teams. Ensure adherence to fundraising compliance regulations and donor privacy laws. Manage fundraising operations, data management, and financial reporting, providing strategic oversight to improve processes and enhance fundraising effectiveness. This role requires a systems-thinker and problem-solver with deep expertise in CRM management, fundraising analytics, and compliance. The position is remote within the United States and reports to the VP of Development.

Requirements

• Bachelor’s degree or equivalent experience
• 10+ years of experience in fundraising operations, nonprofit management, or development services
• Extensive experience with CRM systems such as Mission CRM, Salesforce, or similar platforms
• Strong knowledge of fundraising compliance, donor privacy laws, and financial reconciliation processes
• Expertise in data analysis, reporting, and revenue forecasting
• Experience managing gift processing, donor acknowledgment, and stewardship programs
• High proficiency in Microsoft Office Suite, particularly Excel for data manipulation and reporting
• Experience handling sensitive and confidential donor information with discretion
• Strong problem-solving, project management, and leadership skills
• This is a full-time ; REMOTE position based anywhere within the United States and provides a flexible & non-traditional work schedule (relocation expenses not provided)
• Travel: At least 20% travel for site visits and departmental meetings
• Job Type: Full-time; salary, exempt
• Pay Range: $101,164.38 - $172,439.28 per year

Responsibilities

• Lead and manage a team responsible for fundraising operations, data management, and financial reporting
• Serve as the primary liaison between Development, Finance, and Technology teams to ensure smooth fundraising operations and financial reconciliation
• Oversee database management, gift entry/processing, and stewardship systems to support fundraising goals
• Ensure compliance with all legal, regulatory, and ethical standards related to fundraising, including IRS regulations, donor privacy, and financial reporting
• Develop fundraising analytics and reporting tools, providing real-time insights into revenue forecasting, donor retention, and campaign performance
• Partner with Finance and Technology teams to design, test, and improve data management systems, fundraising performance dashboards, and reconciliation processes
• Oversee financial reporting, ensuring alignment between revenue projections and fundraising activities
• Develop and refine policies, procedures, and systems to enhance fundraising efficiency and ensure data integrity
• Oversee CRM strategy and data management, ensuring accurate and timely gift processing, acknowledgments, and reporting
• Stay current on fundraising compliance regulations and industry best practices, recommending process improvements and risk mitigation strategies as needed
• Collaborate with TR leadership and Development leadership to inform strategic planning and support transformational growth

Benefits

• Flexible Unlimited Paid Time Off
• Generous holiday schedule (including a paid week off between winter holidays)
• Matching 401k contributions up to 4% with no vesting requirement
• 100% company-paid health benefits for employees and their dependents
• Professional development, leadership development and events/conferences
• Paid time off to volunteer with the non-profit of your choice
• One-week all-inclusive onboarding experience