Director, Enterprise Engineering

Summary

Join Thrive, a leading technology solutions provider, as an Enterprise Engineering Manager! Lead and mentor multiple engineering teams, ensuring the delivery of high-quality services to enterprise clients. You will oversee resource utilization, serve as a management escalation point, and collaborate with cross-functional teams. The ideal candidate possesses strong leadership skills, extensive experience in cloud technologies (Azure, VMware), and a proven track record in large-scale enterprise migrations. This role requires a Bachelor's degree or equivalent experience and 3-5 years of management experience. Thrive offers a dynamic work environment focused on career growth and development.

Requirements

• Bachelor’s Degree or equivalent combination of education and relevant work experience
• 3-5 years management experience
• Advanced experience (4+ years) across the following technologies and scenarios: Microsoft 365 Suite of Services
• Advanced experience (4+ years) across the following technologies and scenarios: Public Cloud, specifically Azure Infrastructure
• Advanced experience (4+ years) across the following technologies and scenarios: Private Cloud, specifically VMWare hypervisors
• Experience in large scale migration and/or consolidation efforts for enterprise clients, specifically business carve-outs, mergers and acquisitions
• Experience implementing Managed Service and Information Technology solutions
• Expert understanding of cloud computing, networking, cyber security concepts and best practices

Responsibilities

• Oversee multiple teams within Thrive’s Fulfillment Engineering organization, ensuring the delivery of enterprise-grade professional services and project engineering to Thrive clients
• Monitor and report on resource utilization and time tracking objectives for Enterprise Engineering team
• Serve as a management escalation point
• Collaborate with functionally adjacent teams within Thrive on process design and efficiency enhancements
• Build and maintain a positive team culture focused on enriching the client experience
• Build and maintain a management structure focused on accountability and perpetual improvement of processes and standards
• Hire, train and mentor Enterprise Engineering Managers and Principal Project Architects
• Effectively communicate with Sales, Account Management, Solution Architects and Project Managers to explain project process, statuses, requirements, etc
• Perform managerial and administrative responsibilities including client service escalations and PTO/expense reviews and approvals

Preferred Qualifications

• 1-2 years experience using ServiceNow (or other project management software)
• 4+ years experience implementing, supporting and/or managing network Infrastructure, primarily Fortigate firewalls and Meraki cloud solutions
• Experience in ITIL methodology and change management processes