Director, IT

Summary

Join Splice as the Director, IT and report directly to the SVP Engineering, leading the IT team in managing and securing critical employee technologies. You will own roadmaps, technical execution, and daily operations for internal systems and infrastructure, working cross-departmentally to deliver secure and reliable technology. Responsibilities include designing automated onboarding/off-boarding processes, implementing and managing various tools, defining team objectives, establishing efficient policies, and staying current on industry trends. You will mentor early-career IT professionals and foster a culture of innovation. This role requires proven expertise managing IT systems at technology companies, deep hands-on experience with various technologies, and a strong track record of balancing short-term fixes with long-term planning. The position is remote.

Requirements

• Proven expertise managing IT systems at technology companies (ideally 100–500 employees)
• Deep hands-on experience with MDM, SSO, SaaS administration, and endpoint security
• Experience supporting hybrid or remote-first teams and making distributed work seamless
• Proficient in automating away repetitive tasks and building scalable internal tooling
• Proven track record of balancing short-term fixes with long-term infrastructure planning
• Outstanding communication, organizational skills, and a customer-centric mindset
• Proficient in strategy planning and stakeholder management
• Demonstrated expertise in guiding IT professionals and identifying growth avenues for their continuing development, mentoring and coaching them in both personal development and business impact

Responsibilities

• Own roadmaps, technical execution, project delivery, and day-to-day operations for internal systems and infrastructure
• Work cross-department to deliver secure, reliable, and well-integrated employee-facing technology
• Design and maintain automated onboarding / off-boarding processes to ensure Day One productivity
• Implement and manage tools like Okta, 1Password/Kolide, Google Workspace, Notion, Slack and Zoom
• Define clear objectives for the team and lead them in achieving those goals
• Establish and maintain efficient policies and processes to facilitate the organization’s productivity
• Stay current on the latest technologies, best practices, and industry trends in information technology
• Provide mentorship and guidance to early-career IT professionals to support their technical and professional growth
• Foster a culture of innovation, collaboration, and continuous improvement
• Show curiosity about our customer outcomes and our business, identifying higher-level insights and opportunities across departments to elevate Splice to the next level of performance and growth