Director of Ecommerce

Summary

Join ChargePoint, a leader in the EV charging industry, as the Director of Residential Sales. You will lead and manage the sales strategy for residential EV charging solutions, driving revenue growth and expanding market presence. This role requires a strategic thinker with leadership abilities and deep understanding of residential energy solutions and EV charging technologies. You will collaborate with various teams to deliver exceptional solutions and create value for homeowners. The position offers a competitive salary, performance-based incentives, and a comprehensive benefits package. It's a remote position with potential travel.

Requirements

• 7+ years of experience in sales leadership roles, with at least 3 years in the residential energy or EV charging industry
• Proven track record of success in driving sales and revenue growth, ideally in a related technology, home improvement, or energy sector
• Experience in managing and developing sales teams, including hiring, training, and performance management
• Bachelor’s degree in Business, Marketing, or a related field
• Strong leadership, communication, and interpersonal skills
• In-depth knowledge of residential EV charging solutions, industry trends, and market dynamics
• Excellent negotiation and closing skills
• Ability to develop and implement sales strategies to capture market share
• Proficiency with CRM tools, sales analytics, and performance tracking systems
• Self-driven, results-oriented, and comfortable with high-level decision-making
• Customer-centric mindset with a passion for the clean energy and EV space
• Strong analytical, organizational, and problem-solving abilities

Responsibilities

• Develop and execute a comprehensive sales strategy for residential EV charging solutions
• Identify market trends, customer needs, and competitive landscapes to drive innovation in sales approaches
• Set annual sales targets, KPIs, and other performance metrics to track success and drive growth
• Identify and develop strategic partnerships with homebuilders, contractors, real estate agents, utilities, and other stakeholders
• Drive growth in new and existing residential markets, both regionally and nationally
• Develop and nurture relationships with key customers and industry influencers
• Oversee the end-to-end sales process, from lead generation to customer acquisition and post-installation support
• Implement and refine sales processes, tools, and CRM systems to improve efficiency, tracking, and customer satisfaction
• Ensure customers receive personalized, high-quality service throughout their EV charging installation experience
• Serve as the subject matter expert on residential EV charging technology and solutions
• Keep abreast of industry developments, government incentives, and EV infrastructure trends to offer customers the best possible products and advice
• Provide insights to the product and marketing teams for product enhancements and customer-focused campaigns
• Manage the sales budget and resources effectively to maximize profitability and return on investment
• Prepare and present sales forecasts, budgets, and reports to Senior Director of N/A sales
• Work closely with channel, marketing, product, and operations teams to align sales strategies with organizational initiatives
• Provide feedback to R&D and product development teams regarding customer preferences, market needs, and competitive features
• Ensure that all sales activities and customer installations comply with local regulations, building codes, and environmental standards
• Stay informed of any changes in regulations regarding EV charging infrastructure and adapt strategies accordingly

Preferred Qualifications

MBA is a plus

Benefits

• Competitive base salary plus performance-based incentives
• Health, dental, and vision insurance
• Company Stock Plan
• Unlimited Vacation
• Professional development opportunities
• Remote - (This position may require travel to various regional markets and event)